Zoom vs. Microsoft Teams Statistics-Which is Better? (2025)

Introduction

Zoom vs. Microsoft Teams Statistics: Zoom is a cloud-based video and audio conferencing platform with webinars, chats, and cloud storage features. In contrast, Microsoft Teams is a team collaboration platform integrated with Microsoft 365 that includes features like video meetings, calling, messaging, and file sharing. In recent years, working modes have transformed into hybrid and remote environments, in which Zoom and Microsoft Teams are known as leading solutions for promoting better collaboration tools and communication.

Zoom gained huge popularity due to its easy and simple conferencing capabilities, while Microsoft Teams has expanded rapidly due to the effective benefits of Microsoft 365. Both platforms have distinct features, market share, strengths, user bases, performances, reliability, software updates, costings, etc.

This article includes current statistical analyses from several insights that will positively guide you in understanding the topic better. So, go through the overall article and clarify which option is better, Zoom or Microsoft Teams.

Editor’s Choice

• According to Business of Apps reports, Zoom’s revenue was USD 4.6 billion in 2024, an increase of 35 percent from last year, while Notta’s report shows that Microsoft generated around USD 77 billion in revenue.
• As of 2024, the total number of Zoom business customers was around 192,600, and Microsoft Teams secured approximately 320 million users.
• According to TechRadar reports, Zoom captured 55.91% of the videoconferencing software market in 2025, while Microsoft Teams secured a share of 32.29%.
• Gartner Peer Insights shows that Zoom’s user ratings were 4.5 out of 5, followed by Microsoft Teams’ 4.4 out of 5.
• As of 2025, Zoom’s AI responds within 4.7 seconds, faster than Microsoft Teams by 9.2 seconds.
• The Nextplane survey reports that Zoom uses up to 1.62 GB of data per hour, and Microsoft Teams uses 130 MB per hour.
• For security reasons, Zoom offers end-to-end encryption for free, while Microsoft Teams only offers this feature in paid plans.
• In January 2024, the total number of active Zoom users was more than 300 million, while Microsoft Teams secured approximately 320 million users.

Features of both Zoom and Microsoft Teams

Zoom vs. Microsoft Teams Statistics by Market Valuation

• DemandSage reports further show that in Q1 of 2025, Zoom accounted for a revenue of USD 1.141 billion.

(Reference: infogram.com)

• The above graph analysis shows that in the fourth quarter of 2024, revenue accounted for USD 1,184 million.
• Zoom’s other quarterly revenue in the same year is presented as Q3 (USD 1,178 million), Q2 (USD 1,162 million), and Q1 (USD 1,141 million).
• Statista’s report analysis of 2024 shows that Microsoft Teams generated around USD 77 billion in revenue, including its business and productivity segment, followed by its cloud segment (USD 105 billion).
• Thus, overall revenue accounted for by the Microsoft company was around USD 245 billion.

(Source: stockanalysis.com)

• The above represents that Microsoft’s market capitalisation was USD 3 on May 22, 2025.36 trillion, an increase of 11.29% from last year.

(Source: techcommunity.com)

• According to the 2023 reports on the Microsoft Teams Blog, Microsoft Teams gave businesses a 291% return on investment, and in the last three years, Teams helped them save or gain about USD 35 million.
• Furthermore, other benefits of using Microsoft Teams in the last three years are saved USD 19.6 million (by helping office workers), USD 14.3 million (by better collaboration and communication for frontline workers), USD 8.1 million (by smoothe amin work), USD 3.3 million (announcements sent via Teams), USD 1.1 million (by replacing olders hardware and systems) and USD 645.5K (As Microsoft Teams started using Chatbot instead of IT support request).

By User Analysis

• DemandSage states that as of January 2024, the total number of active Zoom users was more than 300 million.
• Based on the Notta report analysis, Zoom users were captured by 25 to 34-year-olds, with the largest share of 29.9% in 2024.
• Followed by users aged 35 to 45 years, Zoom users made up a share of 21.67%.
• Shillademia further reports that Zoom’s users are almost evenly split between women and men, with 50.1% female and 49.9% male.
• According to the reports of Business of Apps, Microsoft Teams secured approximately 320 million users in 2024.
• Based on gender, men users of Microsoft Teams secured the highest share, 72%, followed by women (28%).

(Reference: notta.ai)

• The above graph analysis shows that 31.23% of Microsoft Teams users are aged between 35 and 44, as of 2024.
• Furthermore, other age groups’ shares of Microsoft Teams are followed by 45 to 54 years (29.98%), 55+ years (20.82%), 25 to 34 years (13.90%) and 18 to 24 years (4.08%).

Zoom vs. Microsoft Teams Mobile App Download Statistics by Region

(Reference: demandsage.com)

• The above graph elaborates that in the first half of 2023, Zoom mobile app downloads by region were Asia Pacific (37.14 million), North and Latin America (23.34 million), and Europe, Middle East, and Africa (21 million).

(Reference: statista.com)

• The above graph shows that in Q3 2024, the Microsoft Teams mobile app had 10.08 million downloads in North America and the Latin American region.
• Furthermore, the other regions with the highest downloads are Europe, the Middle East, Africa (8.6 million) and the Asian Pacific (7.68 million).

Zoom vs. Microsoft Teams Statistics by Total Cost of Ownership (TCO)

By Customer Ratings and Reviews

(Source: gartner.com)

• The above image shows that Zoom’s user ratings were 4.5 out of 5, from 6,269 users, followed by Microsoft Teams’ 4.4 out of 5 from 3,533 users.
• 88% of global people are willing to recommend Zoom for further use, and 93% will suggest using Microsoft Teams.

Pricing and Plans Statistics by  Zoom

 By Microsoft Team

Feature Comparison of Zoom vs. Microsoft Teams Statistics

• A report by Nextplane shows that Zoom supports video quality up to 1080p HD, while Microsoft Teams supports 720p HD in 2×2 gallery view and 1080p HD in other views, if you’re using a full HD webcam.
• Zoom recommends at least 1.2 Mbps internet speed for clear video and 1.8 Mbps for full HD quality. Teams adjusts video quality depending on your internet and usually needs 1.2 Mbps for group HD video and 1.5 Mbps for one-on-one HD calls.
• For large meetings, Zoom allows up to 1,000 participants and can host webinars for as many as 50,000 viewers. Teams also supports 1,000 people per meeting, with view-only webinars for up to 20,000.
• Zoom uses more internet data, about 540 MB to 1.62 GB per hour for one-on-one calls and up to 2.4 GB for group calls. Teams is more data-efficient, using 30 to 130 MB for 1:1 and 225 to 450 MB for group calls.

Website Traffic Statistics by Zoom vs. Microsoft Teams (April, 2025)

By Country

By Demographics

By Marketing Channel Distribution

By Social Network Distribution

Companies Using Zoom and Microsoft Teams

• Backlinko reports that globally, Zoom had approximately 191,000 enterprise customers.
• Among these, 3,883 customers contributed as high-spending customers with over USD 100,000 annually.
• Notta also stated that in 2024, the companies of the United States, Japan, India, Canada, and the United Kingdom will account for more than 50% of Zoom’s net revenue.
• According to Demandsage reports, in 2024, the top three countries where most companies use Microsoft Teams are the USA, with 8 million businesses, the UK, with 1.9 million, and Canada, with 855,000.
• Microsoft Teams is also popular in Germany, where about 285,000 companies use it, and Australia, with around 269,000 users.
• Other countries with many Microsoft Teams users include India (146,000 companies) and France (132,000 companies), showing its global reach.

Conclusion

In 2025, if you want to choose a better option between Zoom and Microsoft Teams, this article will benefit you. Zoom offers higher quality for webinars, virtual events, and external meetings with better video quality and supports a large number of attendees.

In contrast, Microsoft Teams is an all-in-one collaboration tool (voice calls, video calls, chat, file share), integrating Microsoft 365 apps like Word, Excel, etc., mostly better for internal communication. So, choose your platform wisely as it depends on specific business needs, team size, and collaboration.