Sprint readies local, 10-digit numbers for deaf and hard of hearing users


Sprint has a heart for the local community by announcing the availability of local, 10-digit phone numbers for internet-based Relay (IP), Instant Messaging Relay (IM), Video Relay Service (VRS) and Federal VRS customers. Their ‘Call Now’ service will enable IP and VRS users to be assigned a local 10-digit phone number so that they can receive calls directly and make 911 calls based on their geographic location. No longer will callers have to deal with dialing a toll-free number to reach Sprint Relay users with this new setup. VRS numbers are currently available while IP numbers will kick into action from tomorrow onwards.

With ‘Call Now,’ Sprint Relay users can be contacted directly by their family, friends and colleagues by dialing their personal 10-digit phone number and will automatically connect with a Relay operator or VRS interpreter. In addition, customers can set up their account profile including their physical address with city, state and zip code. The account profile will be ready for VRS or IP relay users to make 911 emergency calls.

This is good news as it shows Sprint isn’t just deaf (no pun intended) to the needs of their customer range.

Press Release

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