Comments on: Hidden Camera report sheds light on Ignorant and Shady Computer Repair http://www.coolest-gadgets.com/20071004/hidden-camera-report-sheds-light-on-ignorant-and-shady-computer-repair/ Playing with cool gadgets in the ongoing search for the Coolest Gadget Mon, 23 Nov 2009 05:51:03 -0500 http://wordpress.org/?v=abc hourly 1 By: Billy http://www.coolest-gadgets.com/20071004/hidden-camera-report-sheds-light-on-ignorant-and-shady-computer-repair/comment-page-1/#comment-322822 Billy Thu, 06 Dec 2007 17:59:27 +0000 http://www.coolest-gadgets.com/20071004/hidden-camera-report-sheds-light-on-ignorant-and-shady-computer-repair/#comment-322822 This is not a fair "test" for techs. Although some of them were strictly lying to the customer, a memory failure can very much look like a motherboard failure, which in turn can look like a power supply failure, which in turn can look like a CPU failure! Without testing the PC with new hardware, it is very difficult to determine the exact problem right then and there. I agree with the previous post, about the pricing. Yes the memory module itself might have been $25 dollars. but what about the shipping? what about labor for the installation? they did not include that in the "$25" dollar statement they made. Again, many of those techs did not properly diagnose the problem, but again, it was not a fair test because further test IS necessary to find out exact problems. This is not a fair “test” for techs. Although some of them were strictly lying to the customer, a memory failure can very much look like a motherboard failure, which in turn can look like a power supply failure, which in turn can look like a CPU failure! Without testing the PC with new hardware, it is very difficult to determine the exact problem right then and there.

I agree with the previous post, about the pricing. Yes the memory module itself might have been $25 dollars. but what about the shipping? what about labor for the installation? they did not include that in the “$25″ dollar statement they made.

Again, many of those techs did not properly diagnose the problem, but again, it was not a fair test because further test IS necessary to find out exact problems.

]]> By: El Nino http://www.coolest-gadgets.com/20071004/hidden-camera-report-sheds-light-on-ignorant-and-shady-computer-repair/comment-page-1/#comment-314620 El Nino Fri, 05 Oct 2007 00:03:32 +0000 http://www.coolest-gadgets.com/20071004/hidden-camera-report-sheds-light-on-ignorant-and-shady-computer-repair/#comment-314620 Not that I'm defending the things those techs did, but the "experts" they were using were being slightly unfair when they quoted onoline prices. Yes online prices are usually much lower, but many of the people who have computer problems have no idea how to buy stuff online, so they'd have to buy them instore, and pay the instore premium they have to charge to make up for the overhead they pay sales people. The only other thing though, is many of the techs quoted prices that were probably even higher than those in stores. Not that I’m defending the things those techs did, but the “experts” they were using were being slightly unfair when they quoted onoline prices. Yes online prices are usually much lower, but many of the people who have computer problems have no idea how to buy stuff online, so they’d have to buy them instore, and pay the instore premium they have to charge to make up for the overhead they pay sales people. The only other thing though, is many of the techs quoted prices that were probably even higher than those in stores.

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