However, my wife and I have been to the Lamb. It was uncomfortable, the food was uninteresting and the reception was not as friendly as at the Greyhound. Whoever answers the telephone needs training in responding to calls in a positive manner.

May I suggest that you leave the gratuities to the discretion of the patrons. I think that 12.5 % on a £100 plus bill is a little steep! I know that it is discretionary, but there is an indirect pressure to pay up, as an argument after a good meal would be embarrassing.

However, thank you again for an enjoyable meal.