Zune Screen Cracks

February 1st, 2007 by methodshop in Tech News, iPod gadgets

8 Comments on “Zune Screen Cracks”

almalax19 Says:

February 1st, 2007 at 4:06 pm

Maybe this is why they just fired the head of the Zune team at microsoft??

From appleinsider.com

Top Zune exec to pursue other interests

Meanwhile, a senior Microsoft executive who oversaw the launch of Zune plans to leave the company, the Associated Press is reporting.

Bryan Lee, corporate vice president at Microsoft’s entertainment and devices division, will reportedly severe ties with the Redmond-based software giant sometime in the next several weeks in order to “pursue personal interests.”

Lee is a key deputy of Robbie Bach, head of Microsoft’s entertainment and device division. He’ll be replaced by J Allard, one of the early Xbox leaders.

Microsoft still hopes to sell its millionth Zune by the end of June.

michael Says:

August 1st, 2007 at 10:57 pm

i sent my zune in and it whas fix free and it whas crack so this post is wroung

Paul D Says:

March 5th, 2008 at 9:59 am

I have logged a complaint with the Better Business Bureau (www.bbb.org) regarding the cracked Zune LCD Screen. The screen is NOT covered under warranty according to Zune Customer support. I urge ALL consumers with cracked Zunes to log this same complaint. Even if your Zune is out of the warranty perion, this is a result of a design flaw, and should be replaced at NO COST to the consumer.

GalexWolf,LLC Says:

March 14th, 2008 at 8:56 am

I am an attorney with a consumer protection / class action law firm in North Brunswick, NJ.

My firm is currently investigating consumer complaints concerning the cracking or breaking of the internal LCD screen of the Microsoft Zune during normal use.

If you or someone you know has experienced this problem, or have information you believe could be helpful, you may be eligible to join our investigation. Please call Jon of Galex Wolf, LLC at (732) 257-0550 or e-mail your name, contact information, and circumstances to info@galexwolf.com. For more information, you can also visit http://www.galexwolf.com/sub/microsoft-zune-galex-wolf.jsp

Thank you.

Arthur Elliott Says:

May 20th, 2008 at 3:25 pm

I bought the 80g Zune for my daughter one month ago and during the charging period her screen cracked, so i want to be named in the class action lawsuit. please contact me via e-mail as soon as you get started.

Heber Says:

September 6th, 2008 at 5:45 pm

I put my zune to charge at night the next morning it was in the exact same position with a broken screen they refused to replace it.

My case number is 107 811 0154

I would like to be included in the class suit

Richie Says:

October 9th, 2008 at 7:46 pm

I would also like to be in this because it is a design flaw and is not the fault of the consumer. I like to listen to music while I try to sleep and this morning it worked fine. I tried to use it for its nightly purpose and i turned it on and all i got was the back screen with some marks which looked to be cracks. Now I’m forced to use another zune that I found in my home (brother’s ex-girlfriend left it and didn’t want it). It would be nice for Microsoft, whom I have dealt with quite a bit over the phone for other problems, not zune related. I have referred people to zunes before, if this happens to any of my friends after I had referred them, its just going to give me a bad reputation. I have not yet contacted Microsoft yet, but I will soon.

Alexis W. Says:

November 17th, 2008 at 5:48 am

I would also like to be included in this class action lawsuit. I’ve had my zune for about a year in a half now. I have kept my zune in a almost new condition with the help of a zune cover as a matter of fact the original screen cover that says lets get started on it, anyway I woke up this morning and my screen is not cracked but has multiple black lines throughout it. it was not even on the charger last night. as a matter of fact I only put it on the charger as needed. Please contact me and let me know what I need to do to be included in this class action lawsuit. Thank you

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