Comments on: The Jitterbug

By: Claire

Claire — Fri, 04 Mar 2011 17:04:22 +0000

The Just5 Easyphone is another choice that can be considered by people who are looking for a simple phone. This is the phone I bought for my young niece and nephew as their starter phone and it is really a great alternative. Apart from offering very practical features, Just5 also offers very practical rates. The kids only consume $3.33 a month for the cheapest minute plan and I can say that such offer is also great to help integrate discipline among children on proper cell phone usage.

By: Ethel

Ethel — Tue, 22 Jan 2008 05:58:11 +0000

I have had the Jitterbug for three months now and they have messed up on my bill continuously. I am very upset with having to deal with their Customer Service representatives. The phone is a bit bulky, extremely heavy, and not what I thought it would be. I found out that their plans are not very competitive either. Personally, I am going to return the phone. Everything has been very frustrating.

By: Shawn

Shawn — Wed, 05 Dec 2007 03:29:01 +0000

I got the Jitterbug and posted a review of it on my blog. I love it – best phone I’ve owned.

By: T Slattery

T Slattery — Wed, 21 Nov 2007 20:17:21 +0000

Update: After many complaints, Jitterbug finally unlocked my phone so that I can use the keyboard to manipulate my phone number list.

The web site now exists, but does not have the functionallity that was promised. You can update your phone number list (since they have been unable to make this work for me in the past, I haven’t tried it), but you can’t look at your account, see how many minutes you’ve used and how many are left.

SO things have improved, and I’m happy with my phone. But it took a good deal of complaining to Jitterbug to get things fixed.

By: danaebeckles

danaebeckles — Wed, 21 Nov 2007 15:21:02 +0000

i wanting the cellphone because i seeing the essence book and i wears two hearsing aids in both ears that wyh i wanting the cell phohe because it sound loud and clear and that is a really a good cell phone.

By: T Slattery

T Slattery — Mon, 26 Mar 2007 19:14:40 +0000

I bought a Jitterbug a month ago, not because I’m technically
challenged (I program web pages for a living), but it offers a
cheap ($10/mo) service plan. The promotional stuff says that
your phone will arrive preprogrammed with up to 5 numbers.

Nope. Nobody contacted me before the phone was shipped,
there are no numbers stored on it. No problem, the manual
tells how to store numbers.

Nope, Jitterbug, in its infinite wisdom, has disabled that
function. I can’t do it myself. So I can call the Jitterbug
operator, or contact user support to get numbers stored on my phone.

Fine, I call the Operator, and give her the numbers. She says to
leave the phone on for 48 hours, and they’ll show up.

Nope. Nothing. At this point user support has told me multiple times
that the numbers have been sent but nothing has ever arrived. So I
can’t use the phone’s internal phone book. Jitterbug says that
they broke the “store numbers” function because they refresh the
stored numbers periodically, so anything I entered would be wiped
out. But they seem to be unable to send numbers to my phone. Isn’t
this a very fundamental capability of a mobile phone?

Oh yeah…the promotional material says that there will be a website
by “early 2007″ where you can view your account details, give it
numbers to send to your phone, etc, etc. It’s the last week of
March, and no such thing exists.