Fog Creek Copilot

You know the scene. The phone rings and that computationally challenged friend / relative / coworker is in trouble. They’ve bought something, installed it and now the screen is asking them all kinds of funny questions. They clicked “yes” to something and all kinds of strange things are happening.

Oh, and they’re 1/2 hours drive away and they have something urgent to do tomorrow and could you please help them out?

Well now you can! Copilot is a very nice implementation of desktop remote control software. It’s based on VNC which is nothing new in itself but their implementation manages to get around things like firewalls so that you can just connect remotely to their PC and have a look for yourself.

Read more